Gather Basket
Frequently Asked Questions
Gather Basket keeps a single catalog of 1,000 pieces in Stone Mountain, Georgia — bedroom sets and nightstands on one side, cushions, throws and small accents on the other. Every order ships free, with no minimum spend: handling takes 1–2 business days, delivery 3–5, and returns run 30 days from delivery.
Say you order a nightstand on Friday afternoon. It is handled on Monday and Tuesday, ships Tuesday evening, and arrives within 3–5 business days — the Friday start does not count, because every window we quote counts working days only.
- Can I return an item that does not fit my room?
- Yes. Returns are accepted within 30 days of delivery on unused items in original packaging. Email us with the order number and we send return instructions the same working day.
- How long does a refund take?
- Refunds are issued to the original PayPal payment method within 5–7 business days after the return arrives at our Stone Mountain warehouse.
- Do you ship outside the United States?
- We ship within the 48 contiguous states only. Alaska, Hawaii, Puerto Rico and international addresses are not covered at the moment.
- Which payment methods do you accept?
- PayPal is our standard checkout: PayPal balance, a linked bank account, or a major debit or credit card processed inside PayPal's encrypted flow.
- Is furniture assembled when it arrives?
- Most pieces arrive flat-packed with hardware, tools and illustrated instructions. Assembly usually takes 20–60 minutes with two people; upholstered pieces normally need only feet or legs attached.
- Do you charge extra for large items?
- No. Sofas, dining sets and wardrobes ship at the same zero cost as a single pillow — there is no large-item or fuel surcharge.
- Where do you ship from?
- Everything leaves one warehouse at 5555 Mountain Springs Cir, Stone Mountain, GA 30088, which is also the return address.
- How does Gather Basket keep prices at 30–50% of retail?
- We buy end-of-line and overstock furniture in volume, keep one warehouse and skip seasonal campaigns, then pass the difference through as a standing markdown.